Refund & Cancellation Policy

This policy explains how subscription cancellations and refunds work for Dribble Books, operated by Dribble Software Private Limited. It applies to plan subscriptions purchased through the Service.

1. Free trial

New accounts can evaluate Dribble Books during a free trial. No payment is taken during the trial, and you are under no obligation to subscribe. If you do not upgrade, your account simply stops at the end of the trial.

2. Cancellation

• You can cancel your subscription at any time from Settings → Billing inside the app.
• On cancellation, your plan remains active until the end of the current billing period; it is not renewed thereafter.
• You continue to have access to your data during the paid period and can export it before it ends.

3. Refunds

• Subscription fees are generally non-refundable, including for partially used periods, once a billing cycle has begun.
• If you were charged in error (for example, a duplicate charge or a billing mistake on our side), we will refund the incorrect amount in full.
• Where a refund is approved, it is credited to the original payment method within 5–10 business days, depending on your bank or payment provider.

4. How to request a refund

Email support@dribblesoft.com from your registered email address with your business name and the transaction details. We will review eligible requests and respond within a reasonable time.

5. Changes to this policy

We may update this policy from time to time. The current version is always available on this page with the "Last updated" date shown above.